TAG Global Training Administrator
We are always looking for talent based in Farnborough
SUMMARY OF POSITION
As part of the reception / administration team at TAG Global Training you will have a real passion for client services. In this position you will be the first point of contact and need to have a pro-active approach to meeting the needs of our visitors.
KEY RESPONSIBILITES/DUTIES AND ACCOUNTABILITIES
- Meet and greet all visitors to TAG Global Training
- Prompt response to all telephone calls and emails
- Mailbox management of Crew Training
- Process all booking requests from TAG and 3rd Party in a timely manner, including e-Learning
- Issue Terms and Conditions to new 3rd Party clients
- Process any ad hoc booking requests
- Ensure all Safety Equipment details are obtained for all students attending the relevant courses
- Raise all course invoices, receive and process payments; including raising journals
- Produce all certificates for course attendees
- Arrange catering for students
- Advise Farnborough Airport Security of all visitors to TAG Global Training
- Arrange ad hoc training
- Actively promote TAG Global Training Courses
- Filing and e-filing
- Co-ordinate and process all documentation for the TAG Academy in line with CAP 783
- Ordering stationery
- Taking minutes for meetings as required
- Provide support to Training Manager and Instructors where required
- Responsible for reception and kitchen cleanliness
ESSENTIAL RELATIONSHIPS
- The companies of TAG Europe
- 3rd Party Clients
REQUIREMENTS
- Able to work with all levels of staff and demonstrate strong customers service skills
- Diplomacy and confidentiality.
- Able and willing to promote the TAG reputation and image
- Microsoft Office computer skills – particularly Excel