08:30-09:00 

  Arrival, Registration & Refreshments 

  09:00-09:15 

  Welcome and Objectives 
  Steven Young – President & CEO, Asia 
  Matthew Webb – Lead CAM 

  09:15-09:35 

  The CAM Role Today 
  Matthew Webb – Lead CAM 

  09:35-10:25 

  Case Study 1 

  10:25-10:30 

  InBody Machine Introduction 
  Yvonne Tam – Training Supervisor

  10:30-11:20 

  Case Study 2 

  11:20-11:40 

  Refreshment Break 

  11:40-12:55 

  Department Presentations 
  Joseph Kam – Head of Customer Services
  Karson Wong – Head of Ground Operations
  Alice Chan – Head of People and Administration
  Shayne Archer – Chief Pilot

  12:55-13:55 

  Lunch 

  13:55-14:45 

  Case Study 3
  Carmen Lau – Lead Flight Attendant
  Gigi Fung - Cabin Service Quality Supervisor

  14:45-15:00 

  Communications & Marketing 
  Vivienne Gan – Head of Group Communications & Marketing 

  15:00-15:15 

  Department Presentation – Technical 
  Phil Balmer – Head of Technical 

  15:15-15:45 

  Guest Speaker – Jeppesen: Foreflight 
  Junbo Chen – Solutions Engineer
  Jennie Tsang – Account Executive 

  15:45-16:05 

  Refreshment Break 

  16:05-16:15 

  InBody – How To Read Your Result 
  Alice Chan – Head of P&A 

  16:15-17:00 

  Wrap Up of the Day 

  18:00 

  Dinner at the Aire (By Invitation Only) 

08:30-09:00 

Arrival, Registration & Refreshments (CAMs only) 

09:00-11:00 

CAM Exclusive Session 
Matthew Webb – Lead CAM 
 
Flight Attendant Morning Session 
Held in the FTR 

11:00-11:30 

Refreshment Break / Sponsors Arrival & Registration 

11:30-11:35 

Introduction and Housekeeping  
MC 

Welcome by CEO 
Steven Young – President & CEO, Asia

11:35–11:45 

TAG Trained Pilot Programme 
Angel Wun – TAG Trained Pilot  

11:45-12:15 

Training Department Overview of 2025 
Matthew Tulip – Chief Training Captain 

12:15-13:00 

Panel Discussion - Training and Operations  
Juan Mas – Head of Flight Operations 
Shayne Archer – Chief Pilot 
Matthew Tulip – Chief Training Captain 
Phil Endecott – Manager Standards 
Matthew Webb – Lead CAM

13:00-14:00 

Lunch 

14:00–14:05 

Celebrating Our Macao FBO Achievements  

14:05-14:50 

Panel Discussion: (OEM) - Topic Name TBC 
Moderator: Phil Balmer, TAG Aviation 
Simon Wayne – Bombardier 
Bing Li – Boeing Business Jets 

14:50-15:20 

Guest Speakers – Hong Kong Observatory:
Weathering the Storm: How HKO’s Aviation Weather Service and Typhoon Forecasts Keeps Flying Safely

Christy Leung – Scientific Officer 

15:20-15:45 

Safety Department Session: Safety – Go Beyond Compliance 
The TAG Safety Team 

15:45-16:05 

Refreshment Break 

16:05-16:50 

Panel Discussion – Maximum Range Operations 
Moderator: 
Matthew Webb, Lead CAM 
Andrew Spencer – CAM 
Andreas Meliniotis – Captain

16:50-17:00 

Wrap Up and Closing 

18:00 

Dinner at the Chinese Library (By Invitation Only)