TAG Global Training Administrator

We are always looking for talent based in Farnborough

SUMMARY OF POSITION

As part of the reception / administration team at TAG Global Training  you will have a real passion for client services. In this position you will be the first point of contact and need to have a pro-active approach to meeting the needs of our visitors.

 

KEY RESPONSIBILITES/DUTIES AND ACCOUNTABILITIES

  • Meet and greet all visitors to TAG Global Training
  • Prompt response to all telephone calls and emails
  • Mailbox management of Crew Training
  • Process all booking requests from TAG and 3rd Party in a timely manner, including e-Learning
  • Issue Terms and Conditions to new 3rd Party clients
  • Process any ad hoc booking requests
  • Ensure all Safety Equipment details are obtained for all students attending the relevant courses
  • Raise all course invoices, receive and process payments; including raising journals
  • Produce all certificates for course attendees
  • Arrange catering for students
  • Advise Farnborough Airport Security of all visitors to TAG Global Training
  • Arrange ad hoc training
  • Actively promote TAG Global Training Courses
  • Filing and e-filing
  • Co-ordinate and process all documentation for the TAG Academy in line with CAP 783
  • Ordering stationery
  • Taking minutes for meetings as required
  • Provide support to Training Manager and Instructors where required
  • Responsible for reception and kitchen cleanliness

 

ESSENTIAL RELATIONSHIPS

  • The companies of TAG Europe
  • 3rd Party Clients

 

REQUIREMENTS

  • Able to work with all levels of staff and demonstrate strong customers service skills
  • Diplomacy and confidentiality.
  • Able and willing to promote the TAG reputation and image
  • Microsoft Office computer skills – particularly Excel