SOP/SEP AND PASSENGER

Introduction

SOP/SEP AND PASSENGER

This is SOP/SEP AND PASSENGER
Venue
TAG GLOBAL TRAINING CENTRE

Farnborough Airport
GU14 6XA Farnborough
United Kingdom

STANDARD OPERATING PROCEDURES

  • Communication effective between Cabin Crew and Flight crew
  • Techniques, common language, terminology
  • Seat allocation- Mass and balance
  • Special Categories of Passengers
  • Able Bodies passengers by unsupervised exits
  • Safe stowage of baggage and cabin service items
  • Recognition and management of drunk/drugs/aggressive passengers
  • Live animals in the Cabin
  • Motivation of passengers
  • Crowd control in emergency evacuations
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