Agent de Handling

Agent de Handling

Les agents de Handling de TAG Aviation jouent un rôle unique avec la clientèle : ils sont le premier et le dernier point de contact avec le client lors de leur voyage, tout en étant responsables de nombreuses activités au sol.

Ce poste de haut niveau exige des compétences organisationnelles et interpersonnelles exceptionnelles – et inclut, entre autres, la prise en charge des bagages, des formalités douanières et d'immigration, ou encore l'assistance aux pilotes et aux équipages.

Job Description

Job Description

Key Responsibilities

  • Meets and accommodates passengers, as well as coordinates and organizes crew assistance such as hotel bookings, transferts, etc.
  • Provides flights briefings to crew members and coordinates ramp services such as fuel, catering, cleaning, water, GPU, passenger step, push-back and de-icing.

Qualifications and Requirements:

  • Flexible and available, with excellent presentation;
  • Team spirit, stress-resistant, multi-talented and service-oriented ;
  • Local language and fluent English

Ils vous en parlent...

J'ai eu la chance d’apprendre énormément sur le monde fantastique de l'aviation d'affaires. À l’instar de l’horlogerie suisse, l'industrie aéronautique exige beaucoup de cœur, de savoir-faire technique, d’organisation et de précision. Grâce à ce poste, j'ai pu développer ma capacité à délivrer un service d'excellence tout en vivant de ma passion et en améliorant quotidiennement mes compétences professionnelles et humaines. Chaque détail fait la différence et la polyvalence est très importante. L’un de mes plus grands plaisirs est de transmettre les valeurs de TAG aux nouveaux employés.

Bérangère Saget – Agent de Handling - GVA

Ils vous en parlent...

Joining the Handling team at TAG Aviation has enabled me to learn and evolve within the luxurious service provision for VIP clients. Working to provide the very best service for our clients is imperative in our industry. The smallest details often make all the difference, as does discretion and being sufficiently vigilant to try and determine a client’s expectations in advance in order to provide the very best personalized service. Every VIP is an individual and knowing that our clients are satisfied by my level of service delivery is a great reward and passing on my knowledge and skill set to the rest of the team is another one!

Nicolas Puppin – Handling Agent GVA

Witnessing many satisfied clients pass through our care, I can certainly say that the TAG SPIRIT is most definitely alive in the heart of the Swiss Alps! It’s all about teamwork and it's a privilege to work alongside such reliable and dedicated colleagues to achieve our goals and together provide a consistently outstanding level of service for our customers that exceeds their expectations.

Handling Agent Sion

Working for TAG Aviation in Sion - located in the heart of the Swiss Alps and surrounded by stunning mountains scenery - is a great pleasure. I would say that the success of this fascinating job relies on providing the very best dedicated customer services operations for each and every one of our clients, as well as recognising how and when to anticipate and respond to a clients’ request and provide a high quality solution for them. The rewarding variety of duties within my job enables me to grow both professionally and personally.

Céline Crettaz – Handling Agent Sion