2025 AGENDA

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Thursday, 20th February

Island Shangri-La Hotel

08:30 – 09:00 Arrival, Registration & Refreshments (TAG attendees only)
09:00 – 09:05 Welcome & Housekeeping
09:05 - 09:10 Chairman's Welcome
09:10 – 10:00 Ice Breaker & Team Building Activity
10:00 - 10:45

Bespoke Aircraft Management: Keeping up with the market

How are we keeping up with new and evolving client needs in aircraft management? What lies ahead for TAG?

10:45 - 11:00 Refreshment Break
11:00 - 12:00 Guest Speaker (TBA)

 

12:00 - 13:00 Lunch
13:45 - 14:15 Arrival, Registration & Refreshments (Partnership Sponsors)

 

13:00 - 14:15

PANEL: Working as a team - meeting each other's expectations.

We all know our own roles, but what do we expect of each other when working together to meet client expectations? How can we do better?

14:15 - 14:45

What are we learning from Ultra Long-Haul Flying?

Perspectives from pilots, flight attendants and operations.

14:45 - 15:00 Refreshment Break
15:00 - 15:30 CAE Presentation
15:30 - 16:00

Making the most of Flight Data Monitoring (FDM)

How are we tracking, using and sharing FDM data across TAG?

16:00 - 16:30 Gulfstream Presentation
16:30 - 17:00 Day 1 wrap-up/heads-up (+ Program Flex)

 

18:30 - 21:00

Dinner - (by invitation only) Hong Kong Party Tram Experience

Pick up from Shangri-La Hotel at 18:00

 

Friday, 21st February 

Island Shangri-La Hotel

08:30 - 09:00 Arrival, Registration & Refreshments (CAMs & Managers)
09:00 - 11:00

Operational Managers Forum

Discussions on topics of interest elicited via the annual CAM survey.

 

 

 

 

 

 

10:45 - 11:00

Arrival, Registration & Refreshments (Non-Forum Attendees)
11:00 - 12:00

PANEL: Operational Management in extremis

The crew of a TAG aircraft found themselves in a (literal) shooting war and needed to act quickly to preserve life, limb and aircraft. Debrief!

 

12:00 - 13:00 Lunch

 

13:00 - 13:30 Bombardier Presentation
13:30 - 14:15

Aviation Weather in Asia

A presentation by the Hong Kong Observatory

14:15 - 14:45

Rolls Royce Presentation

14:45 - 15:00

Refreshments

15:00 - 15:10

TAG and Data Transformation

A follow-up on last year's symposium theme of Data Transformation, with Olly Walters

15:10 - 15:45

TBA 

15:45 - 16:15

Dassault Aviation Presentation

16:15 - 16:45

Symposium wrap-up (+ Program Flex)

16:45 - 17:00

Closing Addresses

 

18:45

Cocktail Cruise - Aqua Luna / Hong Kong Harbour

Pick up from Shangri-La Hotel at 18:10

20:00 Dinner - Regent Hotel / Harbourview Function Room

 

Cabin Crew Sharing - Bespoke Service

Friday, 21st February – Flight Training Resources Limited

Room 708, 7/F Floor, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong 

 
14:30 - 15:00

Workshop

Cabin Crew Asia

15:00 - 15:45

Definition of "Bespoke Service"

Incident Example - Various angles to elaborate bespoke service, wrapped up by panel discussion.

15:45 - 16:30

Individual's Challenges & how to deal with them

Identified issues, group discussion, supportive advice from other cabin crew members.

16:30 - 16:40

Coffee Break
16:40 - 17:30

Case Study (Group discussion)

Learn from other's experience, build up a common goal and mindset.

17:30 - 18:15

Summary and Action Plan

20:00 Dinner - Regent Hotel/Harbourview Function Room